Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve custom

Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve custom

Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas Creates and accesses customer records, researches, and navigates efficiently through the Customer Information System (CIS) to resolve custom